Effective Date: 07/28/2025

At Home Solar Support, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, or communication channels.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and home address

Property Information: Homeownership status, electric bill estimates, roof condition

Credit Information: Self-reported credit score range

Digital Data: IP address, browser type, device data, and site usage information

Lead Forms & Surveys: Any data submitted via forms or quizzes on our website

2. How We Use Your Information

We collect and use your information to:

Determine solar eligibility and provide custom energy savings estimates

Contact you via phone, text, or email regarding your inquiry

Send appointment confirmations, reminders, and follow-ups

Improve our website, advertising, and customer experience

Comply with legal and regulatory requirements

3. Communications and Marketing

By submitting your information, you consent to receive automated and non-automated communications from Home Solar Support, including promotional emails, text messages, and phone calls. Message and data rates may apply. You can opt out at any time:

Email: Click the "unsubscribe" link or reply with “OUT”

SMS: Reply “STOP”

Phone: Request to be removed from our contact list

We do not sell your personal information to third parties.

4. Data Protection and Security

We use secure technology and industry-standard safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

If you reside in California or another jurisdiction with privacy rights, you may have the right to:

Request access to the data we have about you

Request deletion of your personal data

Opt-out of the sale of personal data (we do not sell data)

Correct or update your information

To exercise these rights, contact us at:
📧 [email protected]

6. Third-Party Tools and Cookies

Our website may use cookies, analytics tools, or third-party platforms (such as Meta/Facebook, Google, etc.) to better understand behavior and serve relevant advertising. You can manage your cookie settings in your browser.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy, please reach out to:
📧 [email protected]
🏠 Home Solar Support